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on one email account when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Renshaw

Renshaw
Renshaw
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Some other email accounts remove the email to the delete folder when I delete and they do not stay in the open email list. what do I do for the account that when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

Some other email accounts remove the email to the delete folder when I delete and they do not stay in the open email list. what do I do for the account that when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

Chosen solution

That will be an IMAP-connected account. Have a look at the account settings, under Server settings and there are options for what happens when you delete. I think you'll find this one is set to "just mark it as deleted".

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All Replies (2)

Zenos
Zenos
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Chosen Solution

That will be an IMAP-connected account. Have a look at the account settings, under Server settings and there are options for what happens when you delete. I think you'll find this one is set to "just mark it as deleted".

Renshaw
Renshaw Question owner
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Zenos

Thanks that solved my problem.

Bill