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Hello, recently my options to right click on anything within the Firefox browser have stopped. Chrome and IE still work for me.

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  • Last reply by ideato

ScooterCR500
ScooterCR500
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Hello All,

For some reason, this past week, any right click attempts within Firefox yeild nothing. I can't even spell check the word "yield" I just misspelled by right clicking on it as it's underlined. I'm on version 50.0.2. I have the option "Check my spelling as I type" enabled. I'm able to use Ctrl V to provide info below.

Application Basics

Name: Firefox Version: 50.0.2 Build ID: 20161129173726 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Safe Mode: false

Hello All, For some reason, this past week, any right click attempts within Firefox yeild nothing. I can't even spell check the word "yield" I just misspelled by right clicking on it as it's underlined. I'm on version 50.0.2. I have the option "Check my spelling as I type" enabled. I'm able to use Ctrl V to provide info below. Application Basics ------------------ Name: Firefox Version: 50.0.2 Build ID: 20161129173726 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Safe Mode: false

All Replies (1)

ideato
ideato
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

thank you