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My attach button is greyed out on one of my email accounts

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt

cdbeck
cdbeck
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when I write or reply, my attach button and save buttons are grayed out

when I write or reply, my attach button and save buttons are grayed out

Chosen solution

To diagnose problems with Thunderbird, try the following:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

To diagnose problems with Thunderbird, try the following:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.