Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My hotmail shows a greylock and an amber warning symbol , I'm sure it always used to have a green lock ? what should I do?

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Click12

more options

My hotmail shows a grey lock and an amber warning symbol. I'm sure it didnt use to show this and was always green in the past. Am I safe on my email and what should I do if I'm not ?

My hotmail shows a grey lock and an amber warning symbol. I'm sure it didnt use to show this and was always green in the past. Am I safe on my email and what should I do if I'm not ?

Chosen solution

What web address are you using? https://outlook.live.com

Read this answer in context 👍 0

All Replies (4)

more options

Check this article; https://support.mozilla.org/en-US/kb/how-do-i-tell-if-my-connection-is-secure How do I tell if my connection to a website is secure?

more options

Ive already read that but how do I get to a situation where my Hotmail has a green triangle rather than the grey one with amber exclamation mark ?

more options

Chosen Solution

What web address are you using? https://outlook.live.com

more options

Decided quickest way of dealing with this was to uninstall Firefox and use another browser! Problem solved ! Back to Explorer for now - not the best but got me working again today which was the main thing rather than wasted time trying to solve it.