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imap server not supporting selected authentication method, how can I fix this?

  • 1 reply
  • 2 have this problem
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  • Last reply by Toad-Hall

rodge
rodge
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My emails are not saving to sent for my info@westofhereband.com account and I am getting this window popping up.

"The IMAP server info@westofhereband.com does not support the selected authentication method. Please change the Authentication method in the Account Settings/Server settings".

I have made no changes in my email settings since they were first set up years ago. I have gone through my settings comparing them to my other account settings (rodger@4trough.com) everything looks the same, and the one account is working fine, the other is not. My emails appear to send, but they do not save to sent!

My emails are not saving to sent for my info@westofhereband.com account and I am getting this window popping up. "The IMAP server info@westofhereband.com does not support the selected authentication method. Please change the Authentication method in the Account Settings/Server settings". I have made no changes in my email settings since they were first set up years ago. I have gone through my settings comparing them to my other account settings (rodger@4trough.com) everything looks the same, and the one account is working fine, the other is not. My emails appear to send, but they do not save to sent!

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Please post info:

In Thunderbird Help > Troubleshooting Information click on 'Copy text to clipboard'

in this forum question, right click in 'Post a REply' text box and select 'Paste' remove all info on fonts and printers as those parts are not required.