Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to stop exporting emails to another account which is closed.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by christ1

brucemac
brucemac
more options

I have a Hotmail account which is closed, actually disappeared, I cannot access it, it is connected to a Thunderbird account which i am keeping. My problem is the 2 accounts are connected and all my inbox from Thunderbird is sent to the Hotmail account, how can I stop this. bm

I have a Hotmail account which is closed, actually disappeared, I cannot access it, it is connected to a Thunderbird account which i am keeping. My problem is the 2 accounts are connected and all my inbox from Thunderbird is sent to the Hotmail account, how can I stop this. bm

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options
I cannot access it, it is connected to a Thunderbird account which i am keeping.

There is no such thing as a "Thunderbird account". You've set up an account with an email provider, e.g. Gmail or Yahoo. Then you use Thunderbird to access mail for that account on your email provider's server, as well as to send mail via your email provider's server.

My problem is the 2 accounts are connected

So far you were talking only about one account (Hotmail). What is the second account?

and all my inbox from Thunderbird is sent to the Hotmail account,

You'd need to explain what that means. Inbox is for receiving messages, not sending.