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Privcay & Security no more accessible since update to FF 56.0

  • 10 replies
  • 4 have this problem
  • 5 views
  • Last reply by cor-el

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After auto-update to FF56 the menu "privacy & security" is no longer accesible. The amount of menu items has been reduced to "general, search, privacy&security and firefox account". But when trying to select "privacy & security" nothing happens. So not possible to check passwords, accounts, ...

After auto-update to FF56 the menu "privacy & security" is no longer accesible. The amount of menu items has been reduced to "general, search, privacy&security and firefox account". But when trying to select "privacy & security" nothing happens. So not possible to check passwords, accounts, ...

Chosen solution

You can disable the new Preferences UI in 'about:config' if you want to :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type and look for the preference : browser.preferences.useOldOrganization and set its value to true

See : http://techdows.com/2017/09/disable-new-preferences-ui-in-firefox-56.html

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All Replies (10)

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hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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Apologies, i didn't mentioned this. Problem is also in safe mode present. It seems really something of Firefox itself

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Chosen Solution

You can disable the new Preferences UI in 'about:config' if you want to :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type and look for the preference : browser.preferences.useOldOrganization and set its value to true

See : http://techdows.com/2017/09/disable-new-preferences-ui-in-firefox-56.html

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Thanks Enigma for providing solution, all options are back visible/selectable. Seems like a bug to me in the new update

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stevendem said

Thanks Enigma for providing solution, all options are back visible/selectable. Seems like a bug to me in the new update

I'm glad you got things back to normal   ! It's not a bug though : it's one of the changes that some users may like and others won't .....

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Small remark, if it's not a bug how can users lookup their passwords / saved logins in the new UI ? I was not able to do so, with the trick from you it worked. I searched in the new UI but was not able to find a saved password/list

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stevendem said

Small remark, if it's not a bug how can users lookup their passwords / saved logins in the new UI ? I was not able to do so, with the trick from you it worked. I searched in the new UI but was not able to find a saved password/list

Good question  ! Guess users are expected to check what's new with each new release, like here : https://www.mozilla.org/en-US/firefox/56.0/releasenotes/ I've already suggested to Admin that users should see a banner, warning them / telling them about changes that come with new releases.

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stevendem said

Small remark, if it's not a bug how can users lookup their passwords / saved logins in the new UI ? I was not able to do so, with the trick from you it worked. I searched in the new UI but was not able to find a saved password/list

Just in case you want to file a bug report : https://bugzilla.mozilla.org/

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You would normally be able to use the search bar on the about:preferences page to locate specific settings. Maybe you had some weird preference settings that caused the Security tab to crash.

Maybe check the Browser Console for error messages.