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Is the download helper that apeared unrequested on my computer a phishing scam ?

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  • Last reply by James

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This just appeared on my computer screen congratulating me for upgrading to "Download Helper" Not quite sure if this is a phishing scam.

This just appeared on my computer screen congratulating me for upgrading to "Download Helper" Not quite sure if this is a phishing scam.

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Since do not have send info to Mozilla turned on from within Firefox before you posted I have no info on that.

I would think so if never asked to install it.

Please use more than 1 scanner as each uses diff tech : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.

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JATO said

This just appeared on my computer screen congratulating me for upgrading to "Download Helper" Not quite sure if this is a phishing scam.

Maybe you have one of the Download Helper related extensions installed in Firefox that is listed in https://addons.mozilla.org/en-US/firefox/search/?q=Download+Helper&appver=&platform=