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cannot send emails from Word 2016 for Mac mail merge document

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  • Last reply by Matt

Adamxadash
Adamxadash
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When I try to send merged document from Word 2016, I get this message: "Word was unable to mail your document. Please make sure your mail program is configured correctly and that you can send mail with it." Are IMAP (Thunderbird) apps incompatible with MAPI (Office) apps? If so, is there a conversion solution?

When I try to send merged document from Word 2016, I get this message: "Word was unable to mail your document. Please make sure your mail program is configured correctly and that you can send mail with it." Are IMAP (Thunderbird) apps incompatible with MAPI (Office) apps? If so, is there a conversion solution?

Chosen solution

Last I looked word was only able to mail via it's stable mate. Microsoft Outlook. For Thunderbird we use the mail merge add-on. https://addons.mozilla.org/en-US/thunderbird/addon/mail-merge/?src=search

Although other document editors such as LibreOffice can send mail without issue using your SMTP server.

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Matt
Matt
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Chosen Solution

Last I looked word was only able to mail via it's stable mate. Microsoft Outlook. For Thunderbird we use the mail merge add-on. https://addons.mozilla.org/en-US/thunderbird/addon/mail-merge/?src=search

Although other document editors such as LibreOffice can send mail without issue using your SMTP server.