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unread messages are showing as read.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by RobLG

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When I open ThunderBird many of my new messages show up as already read ie they are not in bold face type. How do I correct this?

When I open ThunderBird many of my new messages show up as already read ie they are not in bold face type. How do I correct this?

All Replies (2)

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getting mail on that account using a tablet or phone? That is the usual cause.

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This does not solve my problem. I am using Thunderbird on a desktop computer with Windows 7. Whether messages show up as unread ( bold face type ) or red appears to be totally random. Some unread messages are bold and others are not. I don't see any pattern.