Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox Pop-up blocker DOES NOT WORK!

  • 9 replies
  • 1 has this problem
  • 27 views
  • Last reply by McCoy

more options

This website time4tv.net relentlessly bombards me with popups and tries to install MacKeeper.

Just now it automatically downloaded a 126kb file called "Player.dmg" without my approval. I'm using Mac OS Sierra 10.12.6 and FireFox 63.0.3 I have AdBlock Plus but it doesn't help!!!
This website time4tv.net relentlessly bombards me with popups and tries to install MacKeeper. Just now it automatically downloaded a 126kb file called "Player.dmg" without my approval. I'm using Mac OS Sierra 10.12.6 and FireFox 63.0.3 I have AdBlock Plus but it doesn't help!!!

All Replies (9)

more options

Hello portnola,

Please don't blame Firefox - I'm afraid that you've somehow picked up some malware ......

See : https://malwaretips.com/blogs/remove-mackeeper-popup-ads/

Would you also read this article and run the malware scans that are listed there :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

more options

McCoy said

Hello portnola, Please don't blame Firefox - I'm afraid that you've somehow picked up some malware ...... See : https://malwaretips.com/blogs/remove-mackeeper-popup-ads/ Would you also read this article and run the malware scans that are listed there : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might. Especially for Mac : https://www.malwarebytes.com/mac/

Um no...?

This happens on all my Macs. I have 3 desktops, a MBP and a MacBook Air. You really think I have Malware on all those macs???
more options

portnola said

Um no...?
This happens on all my Macs. I have 3 desktops, a MBP and a MacBook Air. You really think I have Malware on all those macs???

Um, yes I do .....

Did you run the malware scans as suggested  ?

more options

portnola said

This website time4tv.net relentlessly bombards me with popups

When you're on that site, click on the 'i' in a circle, next to the padlock at the left side of the address bar.

Then click on the little black arrow on the dropdown and then on "More Information", which will take you to "Page Info".

Click on the 'Permissions" tab and scroll down to "Open Pop-up Windows". Uncheck "Use Default" and check "Block".

Then close and restart Firefox.

As for that site trying to install MacKeeper : see my first post ....

more options

I just did a fresh install of OS X High Sierra on a Mac Mini with FireFox 64 and it still does the same thing. Do you still think I have malware?

more options

The only way to know for sure is to run the scans.

more options

portnola said

Do you still think I have malware?

Based on your original post : yes, I do.

Have you tried any of the advice you've been given  ?

I noticed that you started a new thread that seems to be about Firefox not blocking pop-ups :

https://support.mozilla.org/en-US/questions/1244904

more options