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All tabs crash when I click on them except facebook and amazon since @2PM. I've probably filed hundred of crash reports

  • 4 replies
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  • Last reply by FredMcD

joanneSchneider
joanneSchneider
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Firefox has been crashing on all tabs except amazon and facebook - even mozzilla support suddenly since 2 PM today. I've submitted I'm not sure how many crash reports but here they all are. This is a Windows 10 machine that constantly updates itself and Firefox also updates itself all the time, currently version 63.0.3. I can't even copy the reports out - it crashes before I can. I'm sending this on chrome. 

Here's the full link on the latest one: https://crash-stats.mozilla.com/report/index/da812d9a-8ba7-4fd7-8d74-f3b3b0181211

Please help.

Thank you,

Jo Anne


Unsubmitted Crash Reports Report ID Date Crashed

Submitted Crash Reports Report ID Date Submitted bp-33d9020d-c2be-4985-b525-a21ee0181211 12/11/2018 3:30 PM bp-f610f715-2165-4b51-956a-b7cc70181211 12/11/2018 3:30 PM bp-a7d716f7-e461-4a01-9ccf-ccbf20181211 12/11/2018 3:30 PM bp-b589a4ff-3791-448c-a6f6-d50620181211 12/11/2018 3:27 PM bp-6f50bdbe-e87e-4dc7-8f7e-61f3a0181211 12/11/2018 3:09 PM bp-9ae8f667-2fec-43b9-a819-1f69c0181211 12/11/2018 2:57 PM bp-ee54c088-1571-44ce-acf1-b37ba0181211 12/11/2018 2:55 PM bp-c7ce7318-bf21-45ef-aa95-ddf5f0181211 12/11/2018 2:24 PM bp-0fc98aaf-0fa4-470c-84e7-1a7760181211 12/11/2018 2:21 PM bp-cbd0a7b9-a6b8-4e38-8ee7-c543a0181211 12/11/2018 2:20 PM

Firefox has been crashing on all tabs except amazon and facebook - even mozzilla support suddenly since 2 PM today. I've submitted I'm not sure how many crash reports but here they all are. This is a Windows 10 machine that constantly updates itself and Firefox also updates itself all the time, currently version 63.0.3. I can't even copy the reports out - it crashes before I can. I'm sending this on chrome. Here's the full link on the latest one: https://crash-stats.mozilla.com/report/index/da812d9a-8ba7-4fd7-8d74-f3b3b0181211 Please help. Thank you, Jo Anne Unsubmitted Crash Reports Report ID Date Crashed <!-- c7eb82d4-9de8-4c20-8ef3-626705f9f75b 12/11/2018 6:21 PM 53e3d636-fd9a-493a-b12c-88532ebb8b07 12/11/2018 5:50 PM e1108edb-dc5b-4211-82d2-81ae22ce4c6b 12/11/2018 5:50 PM 7ce42dac-2e24-4cf7-a152-ed9fac70b942 12/11/2018 5:49 PM fd3e64ab-316e-4c64-81ad-9accac2f8312 12/11/2018 5:49 PM ea9fe235-14c0-472a-97f6-941656e1fdc5 12/11/2018 5:49 PM 419a3541-4ba7-4578-8028-aefe1cd89dd1 12/11/2018 5:48 PM eb252db6-478c-4e76-a249-a6c423d010b3 12/11/2018 3:40 PM 2424e800-1187-46a5-a941-049e42b9c921 12/11/2018 3:40 PM 29c6f093-0ffc-47da-a60e-96beb99f5578 12/11/2018 3:40 PM 240b7161-993d-411d-bb81-8fda1df8bb27 12/11/2018 3:40 PM d0339133-803b-4ee4-9556-b87f81afce0e 12/11/2018 3:39 PM f8f17c32-16f7-4b60-b913-99eec6ebb844 12/11/2018 3:39 PM c0b82bd1-46dd-4eee-852c-de295048725e 12/11/2018 3:38 PM f0c6a8d7-454b-4599-82db-950294279b22 12/11/2018 3:37 PM ceddc8cc-d1cd-4548-9efc-471cf6fe0bee 12/11/2018 3:37 PM 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12/11/2018 2:21 PM 14ef47df-88c5-4dd8-af73-832a4253ed95 12/11/2018 2:21 PM 8adc9691-6ba8-4fc2-9f01-fd76375b85f0 12/11/2018 2:21 PM 71959061-3e12-46b0-a04a-7040e94a62ce 12/11/2018 2:20 PM e81a976b-c69e-4439-9a66-94ac4e040ea9 12/11/2018 2:20 PM b184bed1-f71e-4ccc-8c23-0b2dd3428548 12/11/2018 2:20 PM 3ba4045c-4e61-40c5-8b26-05a681d7dc11 12/11/2018 2:20 PM 858a4f07-3516-4acd-8f8b-8c0551421485 12/11/2018 2:20 PM 12ace33d-e3db-4ba6-9ae7-a44c1baeb469 12/11/2018 2:19 PM 7cea6a9f-0350-4aa9-8fea-5372a9a62e7b 10/25/2018 1:50 PM 70488d8f-3974-4fe8-b943-adba988dc9b9 10/16/2018 7:54 PM e5b31caf-5b58-49d5-b427-0d6dfad83819 10/16/2018 9:17 AM eadf33d0-c28e-497b-aff5-45a773c511e1 9/26/2018 11:01 AM 7e270686-0db2-4efc-909c-16d7b35af502 9/20/2018 3:56 PM ba431486-a65f-4bf5-a2c0-4f34ef07b9d0 9/7/2018 7:16 PM d307a098-e5a1-42f9-b5a8-20fb5ead1656 8/18/2018 5:13 PM f5c1c91e-5c76-49a9-99dd-b5bea7c62f7d 8/11/2018 5:02 PM d81b73f1-df3b-4cc2-9243-e413517d5516 7/31/2018 12:15 AM 7347c63d-18d5-4d98-bf4e-70b3595e4286 7/31/2018 12:15 AM 14c66bf3-fb8c-42b5-b081-7a9803968ac6 7/9/2018 10:29 PM 70da3086-bf1b-4fa5-81ad-297878d2aad8 6/9/2018 5:02 PM --> Submitted Crash Reports Report ID Date Submitted bp-33d9020d-c2be-4985-b525-a21ee0181211 12/11/2018 3:30 PM bp-f610f715-2165-4b51-956a-b7cc70181211 12/11/2018 3:30 PM bp-a7d716f7-e461-4a01-9ccf-ccbf20181211 12/11/2018 3:30 PM bp-b589a4ff-3791-448c-a6f6-d50620181211 12/11/2018 3:27 PM bp-6f50bdbe-e87e-4dc7-8f7e-61f3a0181211 12/11/2018 3:09 PM bp-9ae8f667-2fec-43b9-a819-1f69c0181211 12/11/2018 2:57 PM bp-ee54c088-1571-44ce-acf1-b37ba0181211 12/11/2018 2:55 PM bp-c7ce7318-bf21-45ef-aa95-ddf5f0181211 12/11/2018 2:24 PM bp-0fc98aaf-0fa4-470c-84e7-1a7760181211 12/11/2018 2:21 PM bp-cbd0a7b9-a6b8-4e38-8ee7-c543a0181211 12/11/2018 2:20 PM <!-- bp-9bdfe873-d40e-4963-8ada-b6efd1180817 8/17/2018 5:39 PM bp-7e830ebb-e409-45ce-a8cc-a4fd11180811 8/11/2018 1:02 PM bp-21cfa758-fa45-41ae-80a9-944da0180719 7/19/2018 1:16 PM bp-5586a67e-e1de-4472-bafe-7c8d31180702 7/2/2018 3:35 PM bp-6d5fbfa3-00c8-49b4-9ba2-3639e1180527 5/27/2018 4:29 PM bp-00052339-6074-4841-9745-3b02b1180518 5/17/2018 8:47 PM bp-3bb83228-e62f-4c44-abd0-6c3031180503 5/3/2018 10:08 AM bp-976c1653-0e30-4b76-b5e9-4c1d81180328 3/28/2018 10:16 AM bp-e39d1da6-788d-4cd0-bf68-50fda1180214 2/14/2018 10:48 AM bp-58a583ea-8d86-449a-bdb3-603d71170628 6/27/2017 9:15 PM bp-ec858080-c17d-4cd1-a374-c235a0170527 5/26/2017 11:25 PM bp-9b6759b1-a601-407c-8064-a25351170519 5/19/2017 11:32 AM bp-21c7e141-0092-4a81-be5e-279ea2170210 2/9/2017 10:22 PM bp-c6859018-1dfe-44c6-b030-3d7ae2170112 1/12/2017 3:09 PM bp-077adedd-c6f7-496e-95e3-b1a7f2161214 12/13/2016 10:19 PM bp-530f5d08-e0f4-48e8-8f32-7edc52161027 10/27/2016 4:02 PM bp-996dfb48-184c-45d9-b7f0-22aa32160508 5/8/2016 2:01 PM bp-f726b01d-a787-4489-b170-ba2b02160506 5/6/2016 11:28 AM bp-4dd084de-4a8e-4559-9d76-4fc522160421 4/20/2016 9:30 PM bp-100320be-4f6e-4355-9047-742342160316 3/16/2016 6:59 PM bp-a197c2d7-5d7d-4fb3-9d65-908542160126 1/25/2016 10:52 PM -->

Modified by cor-el

Chosen solution

Let's try this first, https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Update Firefox to the latest version 64 December 11, 2018

Read this answer in context 👍 0

All Replies (4)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 OS Windows 10 OS Version 10.0.17134

bp-da812d9a-8ba7-4fd7-8d74-f3b3b0181211 bp-33d9020d-c2be-4985-b525-a21ee0181211 bp-f610f715-2165-4b51-956a-b7cc70181211

Signature: js::array_slice

Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC +++++++++++++++++++++++++++++++++++++

FredMcD
FredMcD
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Chosen Solution

Let's try this first, https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Update Firefox to the latest version 64 December 11, 2018

joanneSchneider
joanneSchneider Question owner
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Well, the updates firefox put in last night seemed to fix it, so there was no need to manually upgrade. Thanks.

FredMcD
FredMcD
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Good to hear. Safe Surfing.