Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't remove English US

  • 23 replies
  • 1 has this problem
  • 12 views
  • Last reply by McCoy

more options

Hey, I have en-GB version of Firefox installed, but when I look at Language Settings, there's English (United States) under the default UK one. It seems like the US one can't be removed since the remove button is greyed out for it. I specifically installed the en-GB version of Firefox, just to be clear. Why is Mozilla forcing US English like this?

Thank you.

Hey, I have en-GB version of Firefox installed, but when I look at Language Settings, there's English (United States) under the default UK one. It seems like the US one can't be removed since the remove button is greyed out for it. I specifically installed the en-GB version of Firefox, just to be clear. Why is Mozilla forcing US English like this? Thank you.
Attached screenshots

All Replies (20)

more options

First, you need to select the US, then the remove should show.

more options

Obviously, I selected US before trying to remove it. That's why I specifically said "the US one can't be removed since the remove button is greyed out for it".

more options

Did you restart firefox to see if that option is not grey out.

more options

Something doesn't sound right here. So how was your firefox updated? And did it update with the correct language browser version?

more options

I have not updated it yet since I've just installed the latest version (65.0) like yesterday. It came like this.

more options

So where did you download it from? Link to the site?

more options

From the official site, of course: https://www.mozilla.org/en-GB/firefox/all/

more options

It appears that you clicked the first language selection.

  • Choose the languages used to display menus, messages, and notifications from Firefox.

This choice is for the Firefox user interface and is about installed language packs. You can't remove language packs that way as those are managed via "Options/Preferences -> Languages". See also the "Internationalization & Localization" section on the "Help -> Troubleshooting Information" (about:support) page.

For web page you need the second setting.

  • Choose your preferred language for displaying pages

You can add and remove and reorder languages in this menu.

more options

So, US English is non-removable in Firefox Language Settings unlike Web Page Language Settings? May I ask why?

more options

Like I wrote above, language packs for the Firefox user interface are managed via "Options/Preferences -> Languages".

Do you have a Language tab on the Options/Preferences page (about:preferences)?

What do you see on the "Help -> Troubleshooting Information" (about:support) page under "Internationalization & Localization" ?

more options

Yes, I have it. Have you looked at my screenshots? You have to reach the place you mentioned before opening the menus I showed in this thread. I've attached the "Internationalisation & Localisation" section from "Troubleshooting Information", as you can see en-US locale is there and apparently it can't be removed via the "Languages" tab.

more options

Do you have additional language packs installed in "Options/Preferences - Languages"?

See also the intl.locale.requested pref on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

more options

No, I have not installed any languages. US English was there at the beginning, below the UK English even though I installed the en-GB version of Firefox and nothing else.

Yes, it's also the same for about:config like in about:support. There are both en-GB and en-US, side by side.

more options

You can try to reset the intl.locale.requested pref on the about:config page via the right-click context menu to the default value. That should remove other locales and only keep en-GB.

more options

Well, I did that, it did nothing, US English is still in the list and still is non-removable. But "intl.locale.requested" got removed from about:config.

more options

Did you close and restart Firefox?

There is also this pref this pref that is false by default.

  • intl.regional_prefs.use_os_locales
more options

Yeah, that did not help as well. I tried re-installing Firefox and it also came with both the UK and US English, so it's how Firefox behaves and not caused by anything on my end. That's a relief, really. Do anyone know how to contact devs directly? And thank you for bothering with this not-so-much-of-an-issue.

more options

Try to set the pref explicitly to "en-US" (without quotes).

more options

Nope, that did nothing, it's still non-removable.

  1. 1
  2. 2