Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error message when checking mail

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by Matt

rkoster
rkoster
more options

when trying to collect mail from my gmail account I get the following error message: the current operations on InBox did not succeed. The mail server for account xxxx responded "Could not parse command" What do I do?

when trying to collect mail from my gmail account I get the following error message: the current operations on InBox did not succeed. The mail server for account xxxx responded "Could not parse command" What do I do?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What mail server are we talking about?

Restart Thunderbird with add-ons disabled Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.