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emails blank

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

brdsng
brdsng
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Hi, I have a a large number of emails that are blank in the message body. They still display a size and if I save them to my desktop and open them from that saved file, they have the text that they should have. I run the repair and deleted msf files for that account. Please let me know any ideas to recover these. Thank you

Hi, I have a a large number of emails that are blank in the message body. They still display a size and if I save them to my desktop and open them from that saved file, they have the text that they should have. I run the repair and deleted msf files for that account. Please let me know any ideas to recover these. Thank you

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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blank or white text on a white background. Lots of those people that force writing text on a black background on their machine send out email that have a white text set and no background color.

click in the body of an email, press Ctrl+A

Does selecting all the message cause the text to be highlighted and visible.

brdsng
brdsng Question owner
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No, nothing appeared.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Please start Thunderbird in Safe Mode and report back on whether the email content appears. Info on 'Safe Mode' below.