Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

65.0.2 (windows) youtube comments entirely missing

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

MikeZZ
MikeZZ
more options

Recently I've noticed that on youtube, the comments are entirely missing using FF on Windows 7. Comments are visible when using IE. I tried clearing cookies as recommended on a thread about a problem posting comments but it did not help. I think this must have happened after updating to v65. I have a Mac on FF v65.0.1 and the comments are there.

Recently I've noticed that on youtube, the comments are entirely missing using FF on Windows 7. Comments are visible when using IE. I tried clearing cookies as recommended on a thread about a problem posting comments but it did not help. I think this must have happened after updating to v65. I have a Mac on FF v65.0.1 and the comments are there.

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}