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I have error message saying Connection to server imap.virginmedia.com timed out. anyone know what to do to cure this?

AlanYandall
AlanYandall
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I have window 10 and Thunderbird email and have a problem with emails. When I log onto my emails I get a message saying "connection to server imap.virginmedia.com timed out." Does anyone have a solution for this for a numpty at IT?

If so I'd be very pleased to hear it.

Alan Y

I have window 10 and Thunderbird email and have a problem with emails. When I log onto my emails I get a message saying "connection to server imap.virginmedia.com timed out." Does anyone have a solution for this for a numpty at IT? If so I'd be very pleased to hear it. Alan Y

All Replies (2)

McCoy
McCoy
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Hello AlanYandall,

Do you have any security software installed like AVG  ?

If so, would you disable it please and see if that will make a difference  ?

The reason I'm asking :

https://community.virginmedia.com/t5/Email/Timed-out-responce-using-Mozzila-Thunderbird-with-Virginmedia/td-p/3888714

AlanYandall
AlanYandall Question owner
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I have disabled the AVG and the problem still exists. Thanks for the help!!

Any other suggestions welcomed.

Alan y