Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email links in Thunderbird no longer work

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

DamEG
DamEG
more options

I have a similar. but not identical issue email link issue; since last two Firefox updates, clicking on email links evoke the error message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." and prompts me to close Firefox or quit. How do I fix this?

I have a similar. but not identical issue email link issue; since last two Firefox updates, clicking on email links evoke the error message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." and prompts me to close Firefox or quit. How do I fix this?

All Replies (1)

FredMcD
FredMcD
more options

The Firefox that is already open, how was it opened? Was a shortcut used?