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The Thunderbird emails are not loading since 08/22/19.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

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The Thunderbird emails are not loading since 08/22/19. Message says 194 emails to download, then message says no downloads

The Thunderbird emails are not loading since 08/22/19. Message says 194 emails to download, then message says no downloads

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Access the account via webmail and see if there's a corrupted message blocking downloads:

https://support.mozilla.org/en-US/questions/1267422