Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I could not get my ATT password to work in Thunderbird. I had to log into my ATT Profile and create a specific Thunderbird password.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

mrfoun10
mrfoun10
more options

I've been a Thunderbird user since its inception. This issue is new and it isn't being disseminated on the web. I could not get my ATT user name and password to work in Thunderbird on 2 of my ATT accounts. In order to fix this issue I had to log into my ATT profile for each account and create a Thunderbird specific password.

New users are probably giving up on Thunderbird because of this.

I've been a Thunderbird user since its inception. This issue is new and it isn't being disseminated on the web. I could not get my ATT user name and password to work in Thunderbird on 2 of my ATT accounts. In order to fix this issue I had to log into my ATT profile for each account and create a Thunderbird specific password. New users are probably giving up on Thunderbird because of this.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Secure mail keys have been recommended here for several months, but yes, it does seem AT&T is lacking when it comes to informing their users. I suspect only a minority access their accounts through email apps like TB, most using webmail.