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facebook won't load

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

leatherboundids
leatherboundids
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Can anyone tell me why facebook stopped loading? It's been sever days now and I have not made changes to my pc, it just sto0ped loading. I have just tried to disable the facebook fence in options thinking that would help. It did not and when I tried to reset it that option is not even listed anymore in options. Any help would be appreciated. Thank You. Jeff

Can anyone tell me why facebook stopped loading? It's been sever days now and I have not made changes to my pc, it just sto0ped loading. I have just tried to disable the facebook fence in options thinking that would help. It did not and when I tried to reset it that option is not even listed anymore in options. Any help would be appreciated. Thank You. Jeff

All Replies (2)

lev-09
lev-09
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So i can give a reply can i ask you a couple of questions? What computer are you on? Have you checked your internet speed? And what version of Firefox are you on? I hope you give me a reply 

                                lev-09
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window