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No picture for videos

  • 2 replies
  • 1 has this problem
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  • Last reply by AntonyMan

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Windows 10 ver 2004; Firefox 80.0.1 (64 bit) Hi

Videos in facebook and other apps don't work properly. The opening still is OK but as soon as I press 'Play' the progress bar displays movement and sound is present but no picture appears. If I point the cursor at the progress bar a thumbnail appears but no screen images. I have followed the tips on several previous posts to no avail.

Advice gratefully appreciated

Windows 10 ver 2004; Firefox 80.0.1 (64 bit) Hi Videos in facebook and other apps don't work properly. The opening still is OK but as soon as I press 'Play' the progress bar displays movement and sound is present but no picture appears. If I point the cursor at the progress bar a thumbnail appears but no screen images. I have followed the tips on several previous posts to no avail. Advice gratefully appreciated
Attached screenshots

All Replies (2)

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It doesn't seem as though I am about to receive a response/ solution to my problem. However, can anyone suggest another site where I can get advice ?

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I have always problem with videos in FB. I see images but It always crawling and it's very slow response. Maybe you try to open somehow the link in other player.