Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problems opening links inside regularly used websites

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by FredMcD

hughes_roger
hughes_roger
more options

I love Firefox, which I’ve used for many years. Just lately I have been unable to open a link inside a website I visit regularly. Sailnet.com. I can open the home page, but when I click on the individual categories, nothing happens and I can’t access some of the messages I have created before the problem. Also, I like the political cartoons on Politico.com. Previously I could scroll through these by just clicking the > next arrow, but this no longer works. I don’t even know if this is a Firefox problem, but I would like to try and fix it. Thanks for anyone’s help. JR

I love Firefox, which I’ve used for many years. Just lately I have been unable to open a link inside a website I visit regularly. Sailnet.com. I can open the home page, but when I click on the individual categories, nothing happens and I can’t access some of the messages I have created before the problem. Also, I like the political cartoons on Politico.com. Previously I could scroll through these by just clicking the > next arrow, but this no longer works. I don’t even know if this is a Firefox problem, but I would like to try and fix it. Thanks for anyone’s help. JR

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}