Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do set up email aliases?

  • 8 replies
  • 1 has this problem
  • 21 views
  • Last reply by WoodenHorse

more options

I have created some email aliases in my Outlook hotmail.com account and would like to access them within TB, is this possible?

I have created some email aliases in my Outlook hotmail.com account and would like to access them within TB, is this possible?

Chosen solution

Are you certain your main Hotmail email address and your Outlook alias belong to the same Microsoft account?

Read this answer in context 👍 1

All Replies (8)

more options

It's called 'Identity' in Thunderbird. See http://kb.mozillazine.org/Mozilla_Suite_:_FAQs_:_Mail_Aliases

more options

Many thanks for your prompt reply. It gets me most of the way there.

Messages sent from my main hotmail address in TB to the Outlook alias appear in the sent folder but do not appear in any TB Inbox folder. They do appear in my Outlook Inbox. So is it possible to get TB to receive them into an Inbox?

Messages sent from my Outlook alias address in Outlook to my main hotmail address get through to TB's hotmail Inbox and also appear in my Outlook Inbox. This works as expected.

more options
Messages sent from my main hotmail address in TB to the Outlook alias

So are you saying you're sending a message to yourself, not to the main account, but to an alias email address?

What is the account type for the main account - POP or IMAP?

What is the account type in Outlook?

more options

So are you saying you're sending a message to yourself, not to the main account, but to an alias email address? Yes.

What is the account type for the main account - POP or IMAP? All IMAP and using the same server.

What is the account type in Outlook? https://outlook.live.com/mail/

Thanks again.

more options

Do you receive any messages in Thunderbird for the Outlook alias at all?

more options

Do you receive any messages in Thunderbird for the Outlook alias at all? No.

more options

Chosen Solution

Are you certain your main Hotmail email address and your Outlook alias belong to the same Microsoft account?

more options

Ahh, that's got it. I thought that the mail server would be the same for all Microsoft accounts, I should've known better :-).

Thank you for your support, much appreciated.