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Twitter not coming up properly.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by Marc7

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So, I just tried to get onto Twitter today, and for some reason, the site refuses to come up. I get a blank page listed under 'new tab', but no sign of twitter itself. I had to use Tweetdeck to get onto the site at all. Is anyone else having this issue, or know how to fix it? I just updated to Version 85.0 of Firefox to see if that would fix it, but no luck. Including a screenshot of what I'm seeing. If anyone can help, it'd be appreciated. All the other sites I've been to have worked.

So, I just tried to get onto Twitter today, and for some reason, the site refuses to come up. I get a blank page listed under 'new tab', but no sign of twitter itself. I had to use Tweetdeck to get onto the site at all. Is anyone else having this issue, or know how to fix it? I just updated to Version 85.0 of Firefox to see if that would fix it, but no luck. Including a screenshot of what I'm seeing. If anyone can help, it'd be appreciated. All the other sites I've been to have worked.
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Ok, that sorta helped, and sorta not. I found a partial workaround. I went into about:serviceworkers and looked up Twitter, and clicked 'unregister. That sorta-kinda helped in that I could get back into Twitter, but now I occasionally run into an error page when I look up my notifications and whatnot. But that ctrl+shift+r helps there. I did clear the cache and cookies, and this screen is what I see now occasionally unless I use that refresh command via the keyboard you mentioned.

Edit: I have tried clearing the cookies again from the options menu, and will see if this issue persists.

Modified by Marc7