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Firfox will no longer play ANY video

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  • 2 have this problem
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  • Last reply by jakex

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HI,

since the last update, my Macbook M1 firefox (89.0) will no longer play ANY video.

Amazon Prime, YouTube and Netflix. All fail with a spinning circle and a error message "please restart your device" or similar.

All sites play fine in C*rome

Any suggestions? I really don't want to have to use C*rome

HI, since the last update, my Macbook M1 firefox (89.0) will no longer play ANY video. Amazon Prime, YouTube and Netflix. All fail with a spinning circle and a error message "please restart your device" or similar. All sites play fine in C*rome Any suggestions? I really don't want to have to use C*rome

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I might add: i emptied my cache and ran in "troubleshooting mode" and neither made a difference