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"No Internet Connection" message & slow photo display

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  • Last reply by FredMcD

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Using Firefox browser version 92.0 on new Dell Inspiron 5515. While using Yahoo email, frequently receive error message bordered in red reading "No Internet Connection." Internet is working fine for every other website. Tried Yahoo email using Microsoft Edge and this message is never received.

Also, when viewing news articles with photos, the photos often never appear. Occasionally, if I wait long enough the photos eventually surface. And once again, these same photos display almost instantly using Microsoft Edge.

Using Firefox browser version 92.0 on new Dell Inspiron 5515. While using Yahoo email, frequently receive error message bordered in red reading "No Internet Connection." Internet is working fine for every other website. Tried Yahoo email using Microsoft Edge and this message is never received. Also, when viewing news articles with photos, the photos often never appear. Occasionally, if I wait long enough the photos eventually surface. And once again, these same photos display almost instantly using Microsoft Edge.

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Thank you very much for your reply, Fred. However, same problem occurs in Troubleshoot (Safe) mode. My main concern is the Firefox browser dropping the internet. Since it is occurring in Safe mode, not sure where to go from here. How do I isolate the browser from my internet security system? Although if it is security, it's not effecting any other website or process. Thanks.

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.