Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New exisintg mail account

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by Stans

more options

I am adding a gmail account on Thunderbird and I am asked to enter credentials for the account on a gmail page that pops up (attached). After I write the email address and click on continue, I am asked to write the email address again I(instead of being asked to write the password).

I am adding a gmail account on Thunderbird and I am asked to enter credentials for the account on a gmail page that pops up (attached). After I write the email address and click on continue, I am asked to write the email address again I(instead of being asked to write the password).
Attached screenshots

Modified by mettodo

Chosen solution

Cookies must be allowed for OAuth2 authentication (that Gmail page popup) to work, including third-party ones. Choose to Keep until they expire.

Read this answer in context 👍 1

All Replies (3)

more options

Niaje?

Is this a new install of Thunderbird or have you had it going for a while minus this account? Are cookies allowed in Thunderbird's preferences? Which version of Thunderbird are you running? Are you behing a firewall on your network?

more options

Safi! Thanks. I had Thunderbird going for a while minus this account. Cookies are not allowed Version: 78.14.0 I don´t think there is any firewall

more options

Chosen Solution

Cookies must be allowed for OAuth2 authentication (that Gmail page popup) to work, including third-party ones. Choose to Keep until they expire.