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Mozilla/Firefox Primary Password

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by Amelia

marybill
marybill
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Every time I open Firefox I get a repeated alert asking for my Mozilla/Firefox Primary Password which I enter but the alert keeps on showing up.

Every time I open Firefox I get a repeated alert asking for my Mozilla/Firefox Primary Password which I enter but the alert keeps on showing up.

All Replies (1)

Amelia
Amelia
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Hello,

The primary password is a password to decrypt your logins. If you set up the primary password, Firefox must use this to access your login data. If the alert pops up right after you enter the password, you put it in wrong.

We can not save your logins if you do not remember your password and have not set up Firefox account sync.