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THUNDERBIRD WILL NOT OPEN I KEEP GETTING AN ERROR MESSAGE.

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  • 1 has this problem
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  • Last reply by christ1

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WHEN OPENING THUNDERBIRD I GET AN ERROR MESSAGE. THAT READS ERROR: PLATFORM VERSION '91.4.0' IS NOT COMPATIBLE WITH minVersion >= 91.4.1 maxVersion <= 91.4.1

Any suggestions?

WHEN OPENING THUNDERBIRD I GET AN ERROR MESSAGE. THAT READS ERROR: PLATFORM VERSION '91.4.0' IS NOT COMPATIBLE WITH minVersion >= 91.4.1 maxVersion <= 91.4.1 Any suggestions?

Chosen solution

Download the full installer from https://www.thunderbird.net/thunderbird/all/ and run it.

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Chosen Solution

Download the full installer from https://www.thunderbird.net/thunderbird/all/ and run it.