Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Help to get back the saved websites and passwords

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by next

more options

Please help me to get back the saved websites and passwords as very important for my job. I lost my previous PC in a fire at home and all data in it. I forgot the password to Firefox and changed it. Thank you in advance, Francesco

Please help me to get back the saved websites and passwords as very important for my job. I lost my previous PC in a fire at home and all data in it. I forgot the password to Firefox and changed it. Thank you in advance, Francesco

All Replies (1)

more options

Nel momento in cui usi la procedura di recupero password, i dati contenuti nell'account vengono cancellati per rispettare le norme europee sulla sicurezza e la privacy -> https://support.mozilla.org/it/kb/perdita-informazioni-account-firefox-sync Quando si reimposta la password, tutti i dati memorizzati sui server verranno cancellati (a meno che non si utilizzino le chiavi di recupero). Tutti gli altri dispositivi collegati smetteranno di sincronizzarsi fino a quando non verranno aggiornati con la nuova password.

Se avevi altri dispositivi sincronizzati, forse puoi recuperare i dati da li.