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Mozilla Thunderbird doesn't save passwords eventhough i check the box

  • 6 replies
  • 1 has this problem
  • 24 views
  • Last reply by Nils Wiwie

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I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords. I tried deleting cert9 and key4 and session.json, none of those helped.
Attached screenshots

Chosen solution

perhaps dete the password files from Thunderbird profile and see if that helps. (sometime they get corrupted. ) Of late there are lots of folk updating for older version and skipping V68 which modified the store. Result is some sort of corruption just like you are talking about nothing saves.

First try it the way described here https://bugzilla.mozilla.org/show_bug.cgi?id=1768542#c6

If that does not work try deleting the logins and key4 files she excluded.

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All Replies (6)

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Do you have an antivirus that offers a password vault feature? or third part software?

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I do but i want to keep mail and the rest of my passwords seperate. I am looking for a solution in Thunderbird itself, before reinstalling windows the password was being kept safely.

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I would suggest checking the product with the password vault and see if it is helping itself to your passwords.

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Even if the program is not running in any way, the passwords are not being saved.

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Chosen Solution

perhaps dete the password files from Thunderbird profile and see if that helps. (sometime they get corrupted. ) Of late there are lots of folk updating for older version and skipping V68 which modified the store. Result is some sort of corruption just like you are talking about nothing saves.

First try it the way described here https://bugzilla.mozilla.org/show_bug.cgi?id=1768542#c6

If that does not work try deleting the logins and key4 files she excluded.

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Matt schrieb

perhaps dete the password files from Thunderbird profile and see if that helps. (sometime they get corrupted. ) Of late there are lots of folk updating for older version and skipping V68 which modified the store. Result is some sort of corruption just like you are talking about nothing saves. First try it the way described here https://bugzilla.mozilla.org/show_bug.cgi?id=1768542#c6 If that does not work try deleting the logins and key4 files she excluded.

Thank you very much, i was just finding stuff about deleting the files this said NOT to delete. This worked for me.

Thank you for your help!