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Unable to creat an account within thunderbird

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  • Last reply by david

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I installed Thunderbird on my desktop and logged into my gmail account with no problem using IMAP. Then I tried to do the same thing using the exact same setting on my desktop. I try creating my gmail account on Thunderbird and get through the whole setup process, verify the login on gmail but the Thunderbird app say unable to log in at server. I verified cookies and checked the server ports and authentication. Any idea what I'm missing? Thanks

I installed Thunderbird on my desktop and logged into my gmail account with no problem using IMAP. Then I tried to do the same thing using the exact same setting on my desktop. I try creating my gmail account on Thunderbird and get through the whole setup process, verify the login on gmail but the Thunderbird app say unable to log in at server. I verified cookies and checked the server ports and authentication. Any idea what I'm missing? Thanks

All Replies (2)

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Are you using Oauth authentication process? Thunderbird doesn't use the same password as the website login uses.

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Here are the basics:

- change your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - check to ensure that TB is set to accept cookies - Google will then step you through the authentication process for your PC.