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Frequent authentication and synchronization of Lockwise on IOS devices

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  • Last reply by Paul

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Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature". Thanks, David

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Hi David

Lockwise is no longer supported. I recommend that you have a read of this update:

https://support.mozilla.org/en-US/kb/end-of-support-firefox-lockwise