Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recovered Login.json file but Cannot Open Passwords in firefox

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by tj001

more options

Hello there folks. So I was looking for a way to remove saved "logins", basically like when you go to a site and then you click in the email box and a bunch of emails show up.. I wanted to remove this, someone mentioned removing logins SO i ended deleting all my logins!! I was able to restore an old "logins.json" file which has all my passwords (thankfully) however when I go back to opening firefox, there are no passwords/ I can see that firefox automatically creates a new "logins" and "logins backup" file but will not read from the restored one. I have tried deleting the new "logins" file and renaming the old one, nothing works. Any help would be much appreciated!!

Hello there folks. So I was looking for a way to remove saved "logins", basically like when you go to a site and then you click in the email box and a bunch of emails show up.. I wanted to remove this, someone mentioned removing logins SO i ended deleting all my logins!! I was able to restore an old "logins.json" file which has all my passwords (thankfully) however when I go back to opening firefox, there are no passwords/ I can see that firefox automatically creates a new "logins" and "logins backup" file but will not read from the restored one. I have tried deleting the new "logins" file and renaming the old one, nothing works. Any help would be much appreciated!!

All Replies (2)

more options

You would probably restore the matching key4.db file (encryption key) for the logins.json file you copies, so check whether you have this key4.db file.

more options

Will give this a shot! thank you