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Folders hierarchy

  • 4 replies
  • 0 have this problem
  • 9 views
  • Last reply by billieraven

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All the Folders I create on my IMAP accounts become located inside INBOX so that when i open my email to that account I see nothing but an empty INBOX. then if I click on inbox it opens to the folders I have created

Interestingly, for my outlook account on thunderbird the folders appear as they should under the account email address.

Previously, I was able to set up all my imap acccounts correctly and set filters so that emails went to proper folders.

All the Folders I create on my IMAP accounts become located inside INBOX so that when i open my email to that account I see nothing but an empty INBOX. then if I click on inbox it opens to the folders I have created Interestingly, for my outlook account on thunderbird the folders appear as they should under the account email address. Previously, I was able to set up all my imap acccounts correctly and set filters so that emails went to proper folders.
Attached screenshots

All Replies (4)

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How do the folders appear when using the account online? That may be helpful to know. Are you saying that filtering doesn't work on the account?

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not sure what you mean by folder appearance online but if I view the email account at the host login, it appears as the attachment below

I seem to have lost my filters too but that might be my fault.

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I don't see Bleacherreport folder. Is it one of the folders hidden in the inbox folder?

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actually my screen shot was from a different email address of my many on that host, was just a demonstration of what I thought you meant by viewing it online. I guess it is just going to have to be ok this way, though it wasn't this way previously so I thought I'd ask. thanks