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opening Thunderbird

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Everytime I try to open my email main page, it says "Enter your password for ricc on imap.shaw.ca:" How do I find out what the pw is for ricc on imap.shaw.ca?

Everytime I try to open my email main page, it says "Enter your password for ricc on imap.shaw.ca:" How do I find out what the pw is for ricc on imap.shaw.ca?

Chosen solution

ask Shaw? Or reset it on their web site and reenter the new password to Thunderbird.

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Chosen Solution

ask Shaw? Or reset it on their web site and reenter the new password to Thunderbird.

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Thank you Mat. That DID solve my problem