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youtube annotations not appearing

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In youtube videos, creators will say "click the link above" and point and often there will be links on screen during a video for related content, aka annotations. They simply don't exist in firefox. I can't click or even see them. I opened YT in chrome and the annotations all pop up and are clickable. Annotations are turned on I've cleared cookies to no avail. Please advise.

In youtube videos, creators will say "click the link above" and point and often there will be links on screen during a video for related content, aka annotations. They simply don't exist in firefox. I can't click or even see them. I opened YT in chrome and the annotations all pop up and are clickable. Annotations are turned on I've cleared cookies to no avail. Please advise.

Chosen solution

I have no issues. see screenshot You should also show the issue.

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

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Chosen Solution

I have no issues. see screenshot You should also show the issue.

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

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I don't know why, but simply turning on and off troubleshooting mode seems to have fixed the issue lol thanks!