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can;t get or receive email

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

hap
hap
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Everytime I open up Thunderbird to try to send an email, it says “Login to server pop.shaw.ca with username ricc failed” My isp won;t help because they say they don’t support a third party application, so can you help?

My hospital phone doesn't do toll free or long distance calls


Thank you

Everytime I open up Thunderbird to try to send an email, it says “Login to server pop.shaw.ca with username ricc failed” My isp won;t help because they say they don’t support a third party application, so can you help? My hospital phone doesn't do toll free or long distance calls Thank you

All Replies (1)

david
david
  • Top 10 Contributor
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Are you able to login on the web with your browser? That would confirm whether your password is correct.