Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to create 2 acounts in Thunderbird with same full name

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by prfndr

prfndr
prfndr
more options

I have been using Thunderbird (now 102.15.0, 64 bit) on Ubuntu Linux for several years now. I have 2 gmx accounts with the same full name (not aliases) introduced when they were created. The parameters (email address, pswd) for these accounts are different, of course. When I want to create IMAP (or POP3) accounts in Thunderbird for the 2nd gmx address, this fails. and I get the message : « unable to login at server. Probably wrong configuration, username or password ». This forces me to manage my emails as webmail only, which defeats the main purpose of using Thunderbird, of course (i.e. to manage all emails/accounts on the same page). How can I go around this issue? Do I have to change my full name on the gmx server?

I have been using Thunderbird (now 102.15.0, 64 bit) on Ubuntu Linux for several years now. I have 2 gmx accounts with the same full name (not aliases) introduced when they were created. The parameters (email address, pswd) for these accounts are different, of course. When I want to create IMAP (or POP3) accounts in Thunderbird for the 2nd gmx address, this fails. and I get the message : « unable to login at server. Probably wrong configuration, username or password ». This forces me to manage my emails as webmail only, which defeats the main purpose of using Thunderbird, of course (i.e. to manage all emails/accounts on the same page). How can I go around this issue? Do I have to change my full name on the gmx server?

All Replies (2)

Stans
Stans
more options

That error message has nothing to do with the full name. Thunderbird is unable to login at the server. It doesn't use the Full Name provided to login at the server.

prfndr
prfndr Question owner
more options

Thanks. I continued my enquiry, and I finally found that for a new account with gmx, I have to specifically activate the imap protocol in the parameters of my account accessible via their website... It works now.