Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

White Screen issue

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Attempting to use thefirestore.com for my job, but it keeps bringing me to a white screen. I know it isn't the website's issue because I can access it using firefox on my phone it comes up fine. I tried troubleshooting firefox, I tried clearing the cache on the website, disabling cookies etc. I'm up to date for firefox. I need help! And yes I tried restarting it.

Attempting to use thefirestore.com for my job, but it keeps bringing me to a white screen. I know it isn't the website's issue because I can access it using firefox on my phone it comes up fine. I tried troubleshooting firefox, I tried clearing the cache on the website, disabling cookies etc. I'm up to date for firefox. I need help! And yes I tried restarting it.

All Replies (2)

more options

Yeah, I'm getting a white screen there as well with Firefox 118.0.2 in both my normal profile and a clean profile.

At the moment, not sure why it isn't showing at least some something since you can see the page's source code when doing right-click and View page source.

more options

The Web Console shows an error about WebKitMutationObserver, aimed at Google Chrome and other WebKit browsers (Safari).

  • Uncaught ReferenceError: WebKitMutationObserver is not defined

Modern browsers support MutationObserver or a website can possibly use MutationObserver || WebkitMutationObserver || MozMutationObserver, no prefix necessary.