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Closed a live video chat session that just ended (full screen), and Firefox has been unresponsive since (even after restarting in Safe Mode)

Shahrooz Bhopti
Shahrooz Bhopti
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https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

"Open the Application Support folder, then open the Firefox folder, and then the Profiles folder."

> There is no "Firefox" folder in "Application Support" folder, while there is a "Mozilla" folder.

What else may I try, as Firefox freezes after restarting (when not restarting in SafeMode)?

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox "Open the Application Support folder, then open the Firefox folder, and then the Profiles folder." > There is no "Firefox" folder in "Application Support" folder, while there is a "Mozilla" folder. What else may I try, as Firefox freezes after restarting (when not restarting in SafeMode)?

All Replies (2)

zeroknight
zeroknight
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Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

Shahrooz Bhopti
Shahrooz Bhopti Question owner
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Any hopes of restoring tabs to tab groups?

Some tab groups returned, while majority of tabs moved to "Show other tabs".