Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Left hand navigation bar isn't displaying in firefox

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

When opening a page, the left hand navigation bar isn't displaying in firefox. It does in chrome.

When opening a page, the left hand navigation bar isn't displaying in firefox. It does in chrome.
Attached screenshots

All Replies (2)

more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

more options

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.