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Problem with TB and Comcast password

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  • Last reply by jMac

jMac
jMac
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I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work.

Does Comcast email have a different password from the main password?

How can I fix this problem?

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work. Does Comcast email have a different password from the main password? How can I fix this problem?

All Replies (2)

jMac
jMac Question owner
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Added: It says "sending of password did not succeed". I'm able to receive email on TB but not send it from my Comcast account.

It asks me to enter the password for my email account for smtp.comcast.net - and it won't take my main password. How do I find my smtp password?

Modified by jMac

Helpful?

jMac
jMac Question owner
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Well, I left it overnight and it started working. It seems that if you change the main PW, it takes several hours for the smtp PW to be updated on their end.

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