Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Repeated Crashing on Windows 11

  • 1 reply
  • 0 have this problem
  • Last reply by cor-el

more options

For some reason the Firefox browser just keeps crashing over the last few days spontaneously and I'm looking for solutions on how to problem solve this. I'll open a few broswer tabs and anywhere from 1 to 60 mins later it'll just crash and ask me to restore. It probabaly does it 10-15x per hour now.

Here are some of the error codes created in troubleshooting mode by the browser if it helps: 5cc95f37-c709-4938-954f-75f17794d071 981e0664-d5c9-433f-9c6d-97627bbb68f5 a521637f-73ce-48fc-ae96-515391e4b19f


Please help...this is annoying the heck out of me.

For some reason the Firefox browser just keeps crashing over the last few days spontaneously and I'm looking for solutions on how to problem solve this. I'll open a few broswer tabs and anywhere from 1 to 60 mins later it'll just crash and ask me to restore. It probabaly does it 10-15x per hour now. Here are some of the error codes created in troubleshooting mode by the browser if it helps: 5cc95f37-c709-4938-954f-75f17794d071 981e0664-d5c9-433f-9c6d-97627bbb68f5 a521637f-73ce-48fc-ae96-515391e4b19f Please help...this is annoying the heck out of me.

All Replies (1)

more options

For unsubmitted crash reports in about:crashes, click Submit to submit the crash report. If the report is submitted successfully, then the report will be moved to submitted crash reports and gets a "bp-" prefix.

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
  • please do not add the "bp-" prefix yourself

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.