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cannot send emails

  • 2 replies
  • 0 have this problem
  • Last reply by Matt

Battista Mercuri
Battista Mercuri
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Cannot send emails.

Following message appears:

Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication is required for relay. Please check the message recipient xxxxxxxx@xxxxxxx.com and try again.

Cannot send emails. Following message appears: Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication is required for relay. Please check the message recipient xxxxxxxx@xxxxxxx.com and try again.

All Replies (2)

Battista Mercuri
Battista Mercuri Question owner
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I am using version 128.5.2esr (64-bit)

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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You need to go into account settings. Locate the menu entry of outgoing servers (SMTP) fine the one that you are using in the list and change the authentication to normal password. It is very unusual for any provider to allow you to send mail unauthenticated. That would mean they had an open relay and would be blacklisted for spam in minutes.

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