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Thunderbird does not play nice with outlook.

  • 4 replies
  • 0 have this problem
  • 12 views
  • Last reply by acillabibo

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Hello all, i am as new as it comes to thunderbird, this program seemed nice, and simple for me to use and less "clutter" than other mail clients.

however i have a problem where i dont recive any mails at all? and i cant seem to use the phone app ither, i have tried to send myself a few mails and none of them has gone trough? I am a windows user and i find no info on how to fix this, i have done the server stuff and yet no change.

can someone please help me?

the most common error message i get is "User is Authenticated but not Connected" how that works is out of my mind? but i cant seem to make it go past this error message...

Hello all, i am as new as it comes to thunderbird, this program seemed nice, and simple for me to use and less "clutter" than other mail clients. however i have a problem where i dont recive any mails at all? and i cant seem to use the phone app ither, i have tried to send myself a few mails and none of them has gone trough? I am a windows user and i find no info on how to fix this, i have done the server stuff and yet no change. can someone please help me? the most common error message i get is "User is Authenticated but not Connected" how that works is out of my mind? but i cant seem to make it go past this error message...
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sfhowes said

Is IMAP enabled in outlook.com settings? https://support.mozilla.org/en-US/questions/1471924

this is the funny thing, i tought of it and checked for something like this, i have both imap an pop enabled now. However i still get the same error message both on phone and computer...

Modified by acillabibo

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A common cause of this error seems to be linked to the mail server, and it often is resolved within a short period. The fact you're also seeing this on the phone's mail app suggests it's not a TB or server settings problem.

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sfhowes said

A common cause of this error seems to be linked to the mail server, and it often is resolved within a short period. The fact you're also seeing this on the phone's mail app suggests it's not a TB or server settings problem.

alright so mabye in a few days? it might kick in? i just find it funny how i can be verified but not connected lol

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