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Thunderbird is not deleting emails

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  • Last reply by frisée

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I have the server settings checked off to leave messages on the server for at most 14 days, but older emails are not being deleted by Thunderbird. After downloading messages, my Inbox on Earthlink Web Mail still has messages that are nearly a month old.

I have the server settings checked off to leave messages on the server for at most 14 days, but older emails are not being deleted by Thunderbird. After downloading messages, my Inbox on Earthlink Web Mail still has messages that are nearly a month old.

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IMAP or POP3?

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It's POP3.

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I'd check your Earthlink settings as to how long you have told it to hold read emails before deleting them.

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There is no such setting that I can find. Thunderbird was deleting emails automatically before, but for some reason it stopped. Maybe Earthlink changed something in Web Mail.

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Well, there's nothing as strange as computers. maybe someone else has this experience.

I would change the TB setting, close TB, re-open and change the TB setting back. That sometimes works in a whole list of software. Also check that you haven't got the 'Until I delete them' button ticked.

"There is no such setting that I can find" - I'd be inclined to say that 'there's always a setting' for deletion of data. I'm not doubting you - but accounts are very keen to get data off their servers.

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