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Unable to send or receive mail

  • 2 replies
  • 0 have this problem
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  • Last reply by Mudge

Mudge
Mudge
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I have reset my password several times both in the pop up dialog box in my mail account and in the "pass" box within settings. The password is correct as I am able to access my mail on the Comcast server via FireFox and also on my iPhone. Each time I reentered the password, I have rebooted the PC.

We had the same issue with my wife's account initially, but hers is now working!! Used the same method with hers.

Both were working fine this morning. To my knowledge I had not made any changes to Thunderbird.

I have reset my password several times both in the pop up dialog box in my mail account and in the "pass" box within settings. The password is correct as I am able to access my mail on the Comcast server via FireFox and also on my iPhone. Each time I reentered the password, I have rebooted the PC. We had the same issue with my wife's account initially, but hers is now working!! Used the same method with hers. Both were working fine this morning. To my knowledge I had not made any changes to Thunderbird.

Modified by Mudge

All Replies (2)

frisée
frisée
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You say that you are unable to send or receive email - but that it's working fine. Is the problem resolved?

Helpful?

Mudge
Mudge Question owner
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The problem exist only in Thunderbird on my PC. No problem at all on my iPad, iPhone or using the Comcast server from within Firefox on the PC. Last night my wife's account starting working in Thunderbird, but it is down again this morning. Plan to look at the "Profile" later this morning.

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