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Must repeatedly grant access to Google Account

  • 6 replies
  • 0 have this problem
  • 5 views
  • Last reply by PA Sicart

PA Sicart
PA Sicart
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I have several Google accounts. For each one, the first time I checked my mail, I got a Thunderbird pop up saying "See, edit, share, and permanently delete all the calendars you can access using Google Calendar" and another Thunderbird pop-up saying "See, edit, download, and permanently delete your contacts", followed by two "Mozilla Thunderbird Email was granted access to your Google Account" emails to each account.

And for all accounts but one, that was the end of it. But for one account, for some reason, I have to go through the whole authorization process again each time I start Thunderbird. I tried deleting the account, and Thunderbird still made me go through the whole authorization process -- for an account that no longer existed!

I re-created the account. No change.

Any idea what the problem is? It started after a Thunderbird update.

I have several Google accounts. For each one, the first time I checked my mail, I got a Thunderbird pop up saying "See, edit, share, and permanently delete all the calendars you can access using Google Calendar" and another Thunderbird pop-up saying "See, edit, download, and permanently delete your contacts", followed by two "Mozilla Thunderbird Email was granted access to your Google Account" emails to each account. And for all accounts but one, that was the end of it. But for one account, for some reason, I have to go through the whole authorization process again each time I start Thunderbird. I tried deleting the account, and Thunderbird still made me go through the whole authorization process -- for an account that no longer existed! I re-created the account. No change. Any idea what the problem is? It started after a Thunderbird update.

All Replies (6)

DavidGG
DavidGG
  • Top 25 Contributor
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You have to authorise Thunderbird to use this account just like you had to do (but maybe don't remember) with the others. Here are the instructions to do so:

https://support.mozilla.org/kb/automatic-conversion-google-mail-accounts-oauth20

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PA Sicart
PA Sicart Question owner
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> You have to authorise Thunderbird to use this account just like you had to do (but maybe don't remember) with the others.

I have. The difference is that I had to do it just once for all the other accounts; for this one, I have to redo it each time I start Thunderbird. Moreover, I still have to do it even after I've deleted the account, which is downright weird.

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DavidGG
DavidGG
  • Top 25 Contributor
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Did you read the part of the article I linked where it says that disabling cookies could cause this when the OAuth token expires? Do you have cookies and JavaScript enabled or not?

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PA Sicart
PA Sicart Question owner
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I haven't disabled anything, and if I had, shouldn't it affect all my accounts, not just the one?

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DavidGG
DavidGG
  • Top 25 Contributor
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Yes, but the effect of disabling cookies, as explained in the article, only becomes apparent when the OAuth token that Thunderbird needs to authenticate with the server expires. That's why you might have disabled them some time ago and not see the problem until now.

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PA Sicart
PA Sicart Question owner
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OK, thank you, I checked. Cookies and javascript are both enabled.

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